General Terms & Conditions
These General Terms and Conditions apply to your purchases on, and your use of, the Website www.butfirstchampagne.shop. The terms constitute an agreement between you, the customer, and Jenny Törnkrantz, 6707311202, Gihlsrovägen 38, 429 42 Särö.
By making purchases from and using this website, you agree to the following terms and conditions. We therefore ask you to carefully read the terms and conditions before using our site.
1. Card payment
Secure card payment with Amex, VISA and Mastercard/ Eurocard. No card fees apply. No card details are stored with us.
Payment against Klarna invoice with 14 days payment period. No invoice fee will be added. The invoice is sent via email when the order is sent from our warehouse. In order to pay by invoice, the order needs to be sent to your registered address, and you need to provide correct and complete personal information.
In the event of late payment, a reminder fee of 60 SEK and interest on late payment will be added. In the event of non-payment, the matter is forwarded to Klarna's debt collection company and statutory collection fees are added.
3. Partial payment
You can pay your invoice in part via Klarna account. Partial payment from 1/ 24 of the order amount, but at least 50 SEK a month. You can pay off the entire remaining debt at any time. Then your account with Klarna will automatically be terminated. Full terms and conditions can be found at Klarna.
4. Klarna Direkt
With Klarna Direkt you can easily pay directly at the checkout with mobile bank ID. The money will be deducted 1-2 days after we ship your goods. Activate the service by logging in to klarna.se and registering your account.
If you are connected to Swish, you can make payment that is deducted directly from your bank account. Open the Swish app on your mobile device and approve the payment via your mobile Bank-ID to complete the purchase. In the event of a return, the money will be refunded to your bank account or to your debit or credit card.
6. Gift cards/ Discount code
When you shop with gift cards, the code is entered under "gift card or discount code". No discounts can be combined with each other or with gift cards. No open purchase or right of exchange applies to these orders.
ATTENTION; Please note that it is not possible to combine codes in this field.
AFTER YOUR ORDER
We process your order within 24 hours on weekdays. Once the order has been processed, the delivery time is 1-3 working days and you pick up the package in the way you selected at checkout.
Please note that the delivery time is longer for our Personalized items, about 3-4 weeks.
When the package arrives, you will receive a notification to the phone number or email address you entered at checkout.
When you have placed your order, you will receive an order confirmation to the email address you provided at checkout. If you have not received this within 1 working day, you should contact us at Hello@butfirstchampagne.shop.
Delivered within 1-3 business days to the mailbox if the shipment allows (otherwise it will be sent to the agent). Free shipping on order over 495 SEK.
Delivery to agents means delivery via Post Nord to the delivery point closest to your specified delivery address.
When the order has been delivered to your delivery point, you will receive a notification to the phone number or email address you provided at checkout. Reminder is done via email or SMS.
For pickup, a numerical code should be provided, which is indicated in the notification. The shipment needs to be picked up within 14 days of the first notification being made. After that, the shipment is sent back from the delivery point and you as a customer are charged a cost for the return shipping.
For packages that have not been picked up, a fee of 249 SEK will be charged. The fee corresponds to the costs that it caused us to send out the package, as well as the costs of receiving it in return. If you change your mind when the package has already been sent from us, you must pick up the package at your delivery point and then send it back. If the package is not picked up, it will automatically be registered as not collected and charged accordingly. For returns and exchanges, please refer to our return terms.
PRICES AND PRODUCT IMAGES
All prices are stated in Swedish kronor (SEK) including 25% VAT. Any shipping cost will be added, depending on which shipping option you choose when ordering. Free shipping on purchases over 495 SEK.
We reserve the right for any errors in the product information and reserve the right to change product information and prices without prior notice.
www.butfirstchampagne.shop reserves the right for any errors in price and product information or otherwise on the website. In the event of any inaccuracies, www.butfirstchampagne.shop reserved the right to correct this retrospectively.
We reserve the right to make price adjustments, final sales, stock differences, technical problems, changes to technical specifications and any typographical errors on our site or in our advertisements.
Please contact us at Hello@butfirstchampagne.shop if you have any questions!